The lack of information remains the main obstacle to purchasing insurance products, according to the findings of a survey conducted by the Observatory of Insurance Consumption Habits (OHCA).
The results of the survey, carried out in 2024, were presented on 23 July 2025 to the insurance industry, says the Association of Insurance Companies of Cote d'Ivoire (ASACI) in a statement.
The findings also show that health insurance is mostly imposed or facilitated by employers, while home insurance relies primarily on word of mouth. These trends reveal a lack of direct initiatives by insurance companies, limiting the commercial reach and voluntary adoption of products by households.
To narrow the information gap, the Ivorian insurance sector’s Actuarial Science Chair for the Development of Insurance, Social Security, and Finance aims to become the pillar of data for the sector.
The Chair, launched in March 2023, is an initiative of ASACI, in partnership with the National Institute of Statistics and Applied Economics (ENSEA), INPHB (Felix Houphouët-Boigny National Polytechnic Institute), the Insurance Directorate, the Institute of Actuaries of Côte d'Ivoire and other key institutions.
The ASACI statement says that the Chair positions itself as a strategic structure, capable of processing, analyzing, and leveraging data to guide the decisions of market players.
Mr Karim Diarassouba, president of the Chair, has expressed the wish to create a fire risk observatory in the CIMA zone, to better support insurance and reinsurance companies in risk assessment and the development of appropriate pricing policies.
ASACI president Mr Mamadou GK Kone highlighted the progress made in the digitalisation of car insurance certificates, which has facilitated the collection and analysis of data. He also announced the upcoming launch of two innovative tools, namely e-constat and e-recourse, two digital solutions that will also generate and centralise billions of usable data.