Non-bank financial services provider Contact Financial Holding (CFH) has posted a 12% increase in consolidated total operating income of EGP2.8bn ($51m) in 2025, compared to 2024.
The Group’s growth was driven by exceptional results from the insurance division and a strong performance in the financing division, CFH said in a statement.
Insurance
Revenue momentum remained robust throughout 2025, CFH said. Insurance revenue increased by 58% y-o-y to EGP2.9bn, driven by a 46% increase in Gross Written Premiums (GWPs) to EGP3.3bn, supported by the ramp-up of new products and increased cross-selling across both Sarwa Insurance and Sarwa Life.
Moreover, the strong top-line performance resulted in the division’s operating income rising by 15% y-o-y to EGP562m. However, profitability was affected by higher claims and increased operating expenses, with net income reaching EGP148m, down by 21% y-o-y.
Sarwa Life recorded a 49% y-o-y increase in GWPs to EGP1.88bn, while Sarwa Insurance posted a 42% y-o-y increase to EGP1.45bn, highlighting the growing contribution of insurance within Contact’s integrated financial services ecosystem.
2025 Key Financial and Operational Highlights
|
Insurance Division
|
2025
|
2024
|
Change
|
|
Gross Written Premiums (EGP m)
|
3,334
|
2,283
|
46%
|
|
Insurance Revenue (EGP m)
|
2,888
|
1,828
|
58%
|
|
Insurance Operating Income (EGP m)
|
562
|
490
|
15%
|
|
Insurance Net Income (EGP m)
|
148
|
188
|
-21%
|
|
Consolidated Results of the Group (including those of the Financing Division)
|
|
Total Operating Income (EGP m)
|
2,796
|
2,487
|
12%
|
|
Net Income (EGP m)
|
345
|
692
|
-50%
|
Throughout 2025, Contact focused on strengthening its operational foundations while advancing its transformation strategy. The Group accelerated portfolio optimisation initiatives and implemented a refined underwriting framework aimed at enhancing asset quality and strengthening balance sheet resilience.