Türkiye:Insurance agencies identify largest obstacles to digitalisation

By MEIR team | 04 Mar 2025

The lack of digital competence is seen as the biggest hurdle to digitalisation by insurance agencies, according to the results of a recent survey.

The poll, the findings of which were released by SigortaAcentesi.com, posed the question, “What are the biggest obstacles to digitalisation for insurance agencies?” The survey attracted over 100 respondents.

The findings show that the biggest proportion of 43% of respondents named the lack of digital competence as a big hurdle. Other obstacles included:

Infrastructure financing burden (29%)
Customer resistance (17%)
Data security (10%).

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