News Africa08 Sep 2024

Africa:Blink Parametric enters the continent with MAWDY

08 Sep 2024

Irish Insurtech Blink Parametric and MAWDY, the global insurance, reinsurance and services company and part of the MAPFRE Group, continue their global rollout of real-time travel assistance InsurTech by reaching out to the network of ceding insurers reinsured by MAWDY across the Sub-Saharan region.

This latest move will offer Blink Parametric’s flagship flight disruption assistance service via MAWDY’s partner network to customers initially across Kenya and thereafter on a phased basis to in-country partner networks across the region.

Flight disruption assistance

Once a traveller registers their flight details, Blink Parametric monitors that flight in real time. When the insured traveller’s flight is disrupted by a four-hour delay, they are notified and offered VIP access to one of 1,300 executive airport lounges worldwide, to help alleviate the stress and consequences of the disruption. The access is valid for six months if not used on the day of disruption.

Mr Sid Mouncey, CEO of Blink Parametric, acknowledged the importance of entering Africa, “This is a landmark expansion and a clear demonstration of our increasingly effective and productive partnership.”

Blink Flight Disruption is designed to deliver operational efficiency in processing high-frequency, low-severity claims when the traveller needs immediate, real-time claim resolution.

Speaking of the partnership, Zigor Díez Gamboa, global head of Travel Segment, MAWDY, said, “MAWDY operates in Sub-Saharan Africa within the travel insurance, banking and airline sectors. Supporting our 160-strong partner base and their customers over the past 20 years has established MAWDY as the travel reinsurer of reference in most markets, and we continue to grow.”

Blink Parametric

Founded in 2016, Blink Parametric’s platform serves as a conduit for high-frequency, low-value claims across travel, with flight disruption and lost luggage solutions as well as developing solutions within the business interruption sector and online personal data monitoring and cyber solutions. It partners globally with insurance and financial services companies in Asia, Europe, North America, and Central and Latin America.

MAWDY Worldwide Digital Assistance

MAWDY is the MAPFRE Group’s assistance unit. It operates in 23 countries, with a presence mainly in Latin America and Europe, employing more than 2,000 people. MAWDY specialises in digital distribution models with partners and companies from various sectors, to which it provides services and solutions that go beyond insurance and supplement the offerings of its business partners. MAPFRE is the largest Spanish-owned insurer.

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