Saudi Arabia insurer Wataniya Insurance is delivering exceptional car insurance solutions to its customers through a customer-first approach. It continues to set the standard for transparency and innovation in the industry, particularly in the areas of Comprehensive and Third-Party Liability (TPL) motor insurance.
The company’s focus on personalised service begins with a deep understanding of its clients’ needs. Wataniya showcases its human-centric approach with emphasis on how each interaction is designed to provide a seamless, yet personal experience for customers seeking car insurance.
Wataniya senior client care member Rawan Khalifa said, “At Wataniya, we believe in combining efficiency with empathy. Our goal is to ensure that every customer feels understood and valued while receiving the best possible insurance solutions.”
Saudi Arabia’s insurance industry has seen remarkable growth in recent years, and Wataniya has played a pivotal role in this transformation as the company highlights how government regulations and policies have supported the development of the sector, making Comprehensive and TPL insurance integral to everyday life in the Kingdom.
Wataniya CEO Haitham Albakree said, “The rise of insurance in Saudi Arabia is not just about regulatory compliance; it’s about creating security and peace of mind for individuals and businesses alike.”
Beyond its customer-facing initiatives, Wataniya fosters a culture of continuous improvement within the company by empowering employees to grow both personally and professionally, the company ensures that its team remains dedicated to delivering top-tier service.
Company’s infrastructure and operations manager Hassan Barnawi said Wataniya remains committed to preserving its leadership in the car insurance sector by embracing innovation while staying true to its core values as technological advancements such as AI continue to reshape the industry, Wataniya promises to keep the human element at the forefront of its service model.